How to Calculate the Lifetime Value of Your Customers
It is important to note that customers are very central when it comes to managing a successful business which is why they need to be critically considered in every decision you make is a business. It is very ideal for your business to consider how you can appeal to many customers as also will try to strategize on how to retain customers. One of the things you need to do constantly is marketing because that is what how you are able to reach out to them. This is why you need to also ask yourself about your marketing budget as a business to customer company. Depending on what your company will and in one year, your budget set for marketing should be 5 to 10% of that revenue.
You might hang up with mind blowing results especially if you are able to do it very well. The lifetime value of our customers one of the things you need to understand are very even as you focus on doing this. You need to look at the profit margin you can realistically make from one customer throughout the relationship that you will have with them. This is therefore referred to as the lifetime of the customer. As you look for ways of retaining a customer, this information can help you to actually avoid making mistakes that can cost you without any profit. This is why you need to know a lot about expenses, you are in hiring to ensure that the customer knows about you, including the cost of the marketing materials. The cost of the onboarding process as well as the sales cost should also be an important area to focus on.
There are appropriate tools that you can use when it comes to learning how to retain customers as you also seek other ways of customer acquisitions using financial projections. You can also learn more about the lifetime value equation to ensure that you are doing the right evaluation. You will calculate the lifetime value of the customer by taking the average of each sales, multiplied by the number of transaction as well as the retention time of the customer and then multiplied by the profit margin. After that, you need to segment the customer database. It is the best way to predict customers behavior because you are able to analyze the data and help you to retain customers. It is good to have such an elaborate system for that. The good thing is that there are very many tools that can help you out today when it comes to having the right information segmented.
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